Customer support staff swamped during market swings — exchange execs
Binance Australia’s CEO says it is imperative that customer support is ready for a large influx of customer inquiries at any moment. Crypto market turbulence can be an immensely stressful time for customer support staff at crypto exchanges, with companies vastly bolstering headcounts just to meet demand during surges. Speaking to Cointelegraph, Alex Harper, co-founder…
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