AIs and fries: Wendy’s to trial chatbot drive-thru operator
Wendy’s says its “FreshAI” bot reduces costs allowing funds to be focused elsewhere, others worry that eventually, those less skilled will be jobless. An artificial intelligence (AI) chatbot dubbed “Wendy’s FreshAI,” will take orders from Wendy’s drive-thru customers after the fast-food chain partnered with Google Cloud to create the bot. Over three-quarters of Wendy’s customers…
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